Firmware update fails

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Athenais
Posts: 3
Joined: January 10th, 2018, 11:17 am

Firmware update fails

Unread post by Athenais » January 12th, 2018, 10:27 am

When I try to update the firmware via Ricoh R Console, after loading the file I get the message: "Failed to write the device startup settings".

Pinoni
Posts: 1
Joined: January 23rd, 2018, 11:24 am

Re: Firmware update fails

Unread post by Pinoni » February 3rd, 2018, 5:04 pm

I just tried updating the firmware and got the same error. Any suggestion on what to do?

take10
Posts: 17
Joined: June 23rd, 2017, 1:47 am

Re: Firmware update fails

Unread post by take10 » February 6th, 2018, 12:46 am

Hi,Athenais , Pinoni.
These cases are considered as the cause.

· MicroSD card is not stuck

· Can not read microSD card, can not write (format etc.)

* In Windows, writing of the firmware file placed in the desktop folder sometimes fails (moves to C :)

Athenais
Posts: 3
Joined: January 10th, 2018, 11:17 am

Re: Firmware update fails

Unread post by Athenais » August 5th, 2018, 12:51 pm

In my case I think it didn't like spaces in the firmware file path. I moved it directly to the drive without any subfolders and it worked.

TimothyGop
Posts: 6
Joined: May 22nd, 2019, 12:31 pm
Location: Denmark
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Firmware update fails

Unread post by TimothyGop » May 24th, 2019, 7:38 pm

Update..I went into bios and disabled secure boot and I still get the same message that it fails. The bios also says legacy disabled could that be it? Thanks.

TimothyGop
Posts: 6
Joined: May 22nd, 2019, 12:31 pm
Location: Denmark
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Firmware update fails

Unread post by TimothyGop » May 25th, 2019, 11:17 am

release notes for the firmware update. whats new, fixes

thanks again for the help.

maruo2
Posts: 2
Joined: December 18th, 2018, 6:39 am

Re: Firmware update fails

Unread post by maruo2 » May 27th, 2019, 1:33 am

hi

Firmware v2.00 was changed from UVC1.5 to UVC1.1.
Then R-DK can use any OS.(ex Linux, Raspberry...)

Image

Michaeldopsy
Posts: 3
Joined: August 9th, 2019, 4:36 am
Location: United Arab Emirates
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Firmware update fails

Unread post by Michaeldopsy » August 16th, 2019, 9:32 am

Get "wrong update version" or similar. I’ve tried numerous times including updating to v 7.3 first. Also, some configuration items are disabled on web interface.

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