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Firmware update fails

Posted: January 12th, 2018, 10:27 am
by Athenais
When I try to update the firmware via Ricoh R Console, after loading the file I get the message: "Failed to write the device startup settings".

Re: Firmware update fails

Posted: February 3rd, 2018, 5:04 pm
by Pinoni
I just tried updating the firmware and got the same error. Any suggestion on what to do?

Re: Firmware update fails

Posted: February 6th, 2018, 12:46 am
by take10
Hi,Athenais , Pinoni.
These cases are considered as the cause.

· MicroSD card is not stuck

· Can not read microSD card, can not write (format etc.)

* In Windows, writing of the firmware file placed in the desktop folder sometimes fails (moves to C :)

Re: Firmware update fails

Posted: August 5th, 2018, 12:51 pm
by Athenais
In my case I think it didn't like spaces in the firmware file path. I moved it directly to the drive without any subfolders and it worked.

Firmware update fails

Posted: May 24th, 2019, 7:38 pm
by TimothyGop
Update..I went into bios and disabled secure boot and I still get the same message that it fails. The bios also says legacy disabled could that be it? Thanks.

Firmware update fails

Posted: May 25th, 2019, 11:17 am
by TimothyGop
release notes for the firmware update. whats new, fixes

thanks again for the help.

Re: Firmware update fails

Posted: May 27th, 2019, 1:33 am
by maruo2
hi

Firmware v2.00 was changed from UVC1.5 to UVC1.1.
Then R-DK can use any OS.(ex Linux, Raspberry...)

Image

Firmware update fails

Posted: August 16th, 2019, 9:32 am
by Michaeldopsy
Get "wrong update version" or similar. I’ve tried numerous times including updating to v 7.3 first. Also, some configuration items are disabled on web interface.